All orders (not requiring a custom freight quote) are subject to a $9.99 flat rate shipping & handling charge.

Privacy and Security

We Respect Your Privacy

We believe that all our customers should be treated fairly, honestly, and with respect. We value our relationship with our customers, and as such, we are committed to maintaining the accuracy, confidentiality, security and privacy of your information.

Swimming Pools USA DOES NOT sell any of your information to third parties.

 

What information is collected about you? How is this information used?

When you place an order, we collect your name, mailing address, zip code, phone number and credit card information.

How is this information used?

We use this information to process your order. We may also need to use your phone or fax number, email or mailing address to contact you if we have any questions about your order. We would also use this information to send you our promotional materials if you requested them.

To learn more about our customers and improve our service to you, this information may be used for statistical purposes. All of the statistical information collected does not identify you personally and is used strictly for internal analysis purposes. The data is not shared with anyone.

 

How does Swimming Pools USA ensure my order information is secure?

We use a 128/256 bit High Grade Encryption Transport Layer Security (TLS), also known as Secure Sockets Layer (SSL) technology, to ensure the security of your online order information. Due to the nature of TLS (SSL), it is important that your browser be up-to-date and equipped with the latest encryption technologies. 

Based on the version of your browser you will either securely connect with a 128 bit or a 256 bit encryption level when you enter a secure session with SwimmingPoolsUSA.com. 

To check for security, look at the URL line of your browser when taken to the checkout portion of your order. To verify you have accessed a secure server, the first characters of the site's address should change from "http" to "https". 

As an added measure of security, if you have a newer web browser, when you enter a secure connection your address bar will turn green to indicate that the information between our webserver and your computer is encrypted.

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